Working with the NHS Business Services Authority has always been great. Wonderful people working really hard to look after NHS employees.

With the marketing team, I explored how to increase uptake to the NHS Pension scheme, looking at marketing and engagement across an employee life cycle. This saw me present to department heads and key stakeholders in Newcastle.

Using the GDS discovery framework I was part of a team looking at the NHS BSA website. Its role, objectives, user needs and brand aspirations.