A passion project. For 18 months I led redesign of National Rail Enquires. Looking at a complete overhaul of content, visual design, user experience and technology. Working with key stakeholders within Rail Delivery Group and leading a team of fantastic UX, UI and UR professionals.

I am fortunate to have been hands on for the majority of this project, leading discovery workshops and the creative direction.

https://www.nationalrail.co.uk/