Leading discoveries and workshops has always been a favourite of mine and a key part of my role. Understanding problems, user needs and business goals, is essential to be able to come up with effective strategies.

In my work I look to balance the tried and tested with new ways of doing things. Asking questions, always thinking of the user and exploring the exciting new solutions technology brings us everyday.

I’ve led discoveries and workshops for clients that have included Henry Schein, NHS, Rail Delivery Group, LNER, Tevva, easyJet and OneTrading.

LNER was the first fully remote session. As we locked down I replanned and executed a virtual inspiration and ideation co-design session. I invited additional guests from Valtech globally to join LNER stakeholders, ending with around 20 participants and a plethora of amazing ideas. You can read more about it here: https://www.valtech.com/en-gb/blog/virtual-ideation-with-lner/